faqs

Kava kava is widely known for its calming effects on the mind. Key mental wellness benefits include stress and anxiety relief, mood enhancement, and a general sense of relaxation. The kavalactones in kava interact with neurotransmitters in the brain, helping to ease tension and promote emotional balance without causing a high. Some users also report increased sociability and improved sleep quality, especially when taken in larger doses.
You can enjoy kava in several different ways, including kava shots, powders, capsules, tinctures, and beverages. Kava may be most effective on an empty stomach.
Please contact Customer Service at (636) 220-6960 Monday to Friday 9am to 5pm CT, or fill out our Contact form. We can correct your email address and as soon as we do, then your account login will work with the same password.
If your order did not go through after clicking on "Proceed to checkout", then a specific error will appear toward the top of the screen in red. If you are still experiencing issues at checkout after correcting the errors, please contact Customer Service so we can further assist. Contact Customer Service at (636) 220-6960 Monday to Friday 9am to 5pm CT, or fill out our Contact form. We are happy to help!
Prior to checkout, login to your account and click on the address you would like to change. A window on the right will appear to update your address. Once completed, click "Save" on the top right corner of that window. Please allow 24 hr for changes to be permanent.
Login to your account. On the account menu, click on "Change Password". It will prompt you to enter your current password first, then enter a new password (minimum 8 characters).
Go to the login page and click "Forgot Password" below. A temporary code will be emailed to you that is valid for 30 min. Use that code to login to your account, then you may change your password once logged in.
Login to your account. Hover over the card and on the top left click on the trashcan link to delete it.
Flower, kratom powder, glass, exotic snacks, and any opened products may not be returned for safety reasons.
For full details on our return/exchange/refund policy, please visit #7 of Terms & Conditions.
All nicotine orders include $15.99 shipping plus a $7 fee for the signature to ensure correct delivery.
For orders $99 and over, shipping is free, but you will still get a $7 signature fee.
**This does NOT pertain to Zero Nicotine products.
"Nicotine-free" means that a product does not contain any nicotine, the addictive substance found in tobacco. This label is often used on items like:
- E-liquids/vape juices
- Nicotine replacement products (after nicotine has been removed)
- Herbal cigarettes or pouches
- Some wellness or relaxation products
People may choose nicotine-free products to avoid addiction, reduce health risks, or transition away from tobacco use. However, it's important to check labels carefully—some "nicotine-free" products may still resemble or simulate smoking behavior.
Kava is typically used for its soothing and anxiety-reducing effects. Like with most wellness aids, kava may affect some people differently than others. Some users have reported side effects that are usually mild or temporary, including drowsiness or sedation, dizziness, headache, stomach upset, dry mouth, or skin rash.
Kavalactones are a class of lactone compounds found in kava roots. They are responsible for the euphoric, analgesic, and sedative effects of kava.
You might have noticed that Lay's and Walker's have similar logos. In fact, the two brands are owned by the same parent company, Pepsi Co. The brand name "Lay's" is used in the US, Australia, and Canada; and is called "Walker's" in the UK and Ireland. Walker's offers some flavors and variations that Lay's doesn't, and vice versa.
Hydroxy-11 or 11-hydroxy-thc is a potent psychoactive metabolite of THC. It is reported to have stronger effects than THC, with a longer-lasting high.