CONTACT

We are here to help you! If you need anything at all, please call us at (636) 220 - 6960 Mon - Fri, 9am - 5pm (CST) or complete the form below and we will get back to you as soon as possible (normally within a few hours). We are real people dedicated to providing you superior customer service.

For wholesale inquiries, visit our wholesale page by clicking here.

Before contacting us, you may want to read these FAQs: 

Shipping information:

  • We ship orders the same day if ordered by 2pm CST Monday-Friday.  We believe that provides superior customer service.
  • If you either earned free shipping or selected USPS First Class Shipping, it is estimated to take between 4-6 business days (excluding weekends and holidays). It can take longer depending on USPS performance.  We have no control over this and encourage our customers to select priority mail shipping.  Contacting us will not speed up delivery.
  • USPS Priority Mail is estimated to be 2-4 business days, depending on distance and USPS performance.  Once again, this is not guaranteed and we are unable to influence this once it's shipped.
  • USPS Priority Mail Express for existing, logged-in customers is guaranteed by the USPS for delivery in 1-2 business days (except AK and HI) by the USPS.  If this guarantee is not met please contact us for a shipping refund of the difference between the Express Charge and First Class Mail charge.
I placed an order and didn’t receive confirmation or tracking information.

If you didn’t receive an order confirmation or tracking information the email may have ended up in your spam folder. support@thegreendragoncbd.com as a safe sender will help prevent that in the future. You can also access your order history and tracking information in your Green Dragon account under “Orders”.

How long will it take to get my package?


Shipping information:

•We ship orders the same day if ordered by 2pm CST Monday-Friday.  We believe that provides superior customer service.

•If you either earned free shipping or selected USPS First Class Shipping, it is estimated to take between 4-6 business days (excluding weekends and holidays). It can take longer depending on USPS performance.  We have no control over this and encourage our customers to select priority mail shipping.  Contacting us will not speed up delivery.

•USPS Priority Mail is estimated to be 2-4 business days, depending on distance and USPS performance.  Once again, this is not guaranteed and we are unable to influence this once it's shipped.

•USPS Priority Mail Express for existing, logged-in customers is guaranteed by the USPS for delivery in 1-2 business days (except AK and HI) by the USPS.  If this guarantee is not met please contact us for a shipping refund of the difference between the Express Charge and First Class Mail charge.

Vape Cartridge and Disposable Issues

Vape cartridges and disposables can sometimes get clogged and appear to be dead/defective. Holding the device in your hand for a minute or so to warm it up and then doing a few short hard puffs can help get it going. You may have to do this a couple of times to be successful.
Check out our blog for more answers here.

Return Policy

You may return most unopened products in original packaging within 30 days from the date in which the order was placed, for a refund of the purchase price. Only qualified, unopened, unused items that are in the original packaging may be returned for a refund.   Flower and some other specific products may not be returned for safety reasons.

Thank you for contacting us!

We've received your form submission and a member of The Green Dragon CBD team will be in touch with you within 24 hours or sooner.  In the meantime, below are some FAQs and other helpful information.
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Want a free consultation?
We offer free phone consultations for people considering CBD or Delta 8 for new or experienced users alike.  Let us answer all of your questions, no matter how basic, and help you find the product that's right for you!
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